There are so many ways to communicate these days. You can email. You can call. You can Skype. You can video chat. You can even see someone in person although that is considered so ‘old school’ now.
Each one has their own advantages and disadvantages. Some are also easier than others. Email, for example, tends to be easier for those that are shy and have trouble presenting. But there are times you may need to use another method, like a phone call, in person meeting, or something more personal. Show the interviewer that you have the confidence to do so, and you’re not afraid to use it.
Behavioral Interview Question: When have you chosen to present an idea in person or on the phone as opposed to via email even though the email channel would have been a lot faster?
Be clear with your reasoning. Don’t make phone calls or in person meetings sound like an inconvenience, or something that you would rather not do. If anything, try to show that they are advantageous, because if the interviewer is expecting you to make phone calls or have in person meetings, they’re going to want you to do so willingly.
“Actually, phone conversations are something I use frequently to contact incoming leads. Even though email is a faster and easier way to cold contact, especially because many people hate unexpected phone calls, I still use phone calls to contact leads that have contacted us first. This is more effective for me because I think people respond better to hearing my voice, knowing I’m real, and being able to tell that I believe in the product genuinely, and not just because I want their money.”
Here you are subtly highlighting your communication talents. You mention that people respond well to you, which is exactly what you need for the job, and you show that you’re not afraid to communicate in person, often, if you feel the situation requires it.
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