Whether overseeing operations or fielding individual customer complaints, bank managers have a strong say in how their branch conducts business. Their position demands oversight into all manner of planning, from business to marketing and sales along with assessing long and short-term risks and preventing fraud.
As with other managerial resumes, bank managers need to show both supervisory skills and insight into their chosen industry.
Seven Tips for Bank Manager Resumes:
1. Managing Who’s Managing the Money
Bank managers typically have a hands-on approach when it comes to recruiting people and training them up to spec. After all, success or poor results from any branch will come back to reflect on its main operator.
The resume of a bank manager should demonstrate knowledge of how to develop or delegate training procedures, integrate new offerings into employee skill sets, establish staff policies, and resolve interpersonal disputes, in addition to showing a rounded understanding of banking itself.
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2. Reaching the Consumer
Promotions, cross-selling, and figuring out other creative methods of reaching the public are part of the bank manager’s core work of expanding their client base. Depending on where the bank is located and relative to what services, there could be unique opportunities that arise from that environment, such as student loan offerings that follow a branch of a state university opening up nearby.
Examples of adjustments to client needs to gain their business are an excellent resume addition.
3. Matching Quotas
The results of bank managers are often graded against other regional branches. The advice or criticism from other regional managers or vice presidents are also taken into account. Considering this, presenting yourself as having a history of reaching target goals and objectives is highly valuable.
Ideally, you should reach back even to your time as a loan officer or teller for examples of high-level performance that show a great pattern of achievement. If you can’t do this then focus on instances that involved your personal leadership in your current role.
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4. Ledgers in Order
The banking business always involves someone else’s money, which is why it’s important to show a grasp on the details within your resume and when describing certain processes. For example, sufficient cash and staffing are necessary before opening. Cross-referencing tallies, bundling checks, moving materials into faults, and double-checking sensitive paperwork are all part of closing. Your resume should likewise show polish from start to finish.
5. Learning the Business
As the banking industry is subjected to changes both from the economy and the government, keeping abreast of developments is essential. You can demonstrate this either by listing a master’s degree, attaining a certification as a CPA, CFA, or CFP, or showing your ability to network and train with groups like the Banking Administration Institute, the American Bankers Association, and the Mortgage Bankers Association.
6. Community Visibility
It’s no make-or-break skill, but people are more likely to do business with those they’re familiar with. A level of engagement with your area, whether it’s sponsoring a baseball team or attending civic events, can be helpful additions as ways of increasing your public profile.
7 Let Your Bank Manager Experience Shine
If you are looking to be a bank manager, then you want to make sure that you show that you have the management and banking skills that employers are looking for. Be willing to speak to your greatest strengths, and use numbers whenever possible to support your candidacy.