It’s not the day to day tasks that show the strength of an employee. It is your ability to react to the most difficult of challenges. When you are faced with a problem, do you have the decision making techniques to solve it?
You’ll find that some positions, especially management positions, are looking for someone that has effective decision making techniques to face tough problems. Employers want to know that you use great tools and techniques to problem solve at work.
Behavioral Interview Questions: What is the most challenging business decision you have ever faced. What decision making skills did you use?
There’s no trick to this question. You need to describe a difficult business decision you made that makes you look like a great employee. If possible, it’s always a good idea to integrate some stats and figures into the answer. Sometimes, these questions can provide you with a great way to brag without being arrogant.
How to Answer:
“Honestly, the most difficult business decision I have ever faced was the decision to pursue a different career opportunity. I have been dedicated to the accounting field my entire adult life, serving over 200 clients, and finding over $1,000,000 potential deductions. But a few months ago, I did a detailed analysis of my growth potential within the industry. I looked at industry trends, and found that the future I had envisioned was shrinking. This was especially true given the rise of freely available technology. It was then that I realized that the career I wanted was in the IT field. This would provide not only opportunities for advancement, but a career that would be more fulfilling as well.”
While this may seem like too personal a story, the ability to integrate statistics and justify the decision will make it an impressive one to employers. Look back in your own history to see if there are firm examples of difficult decisions you have made in the past.