Chaos is the enemy of success. For some people chaos is so overwhelming that they just flat out shut down, hoping it all goes away. When that happens at work it can be a disaster for the company. Unfortunately a certain level of chaos is normal in any organisation and it can be very common when you come close to deadlines, when everyone everywhere, is throwing a million things at you at once trying to make sure the project is completed on time.
If the company you are interviewing with has a lot of scheduled deadlines then you should expect to be asked one or more behavioural interview questions about how you approach change management.
Behavioral Interview Questions: Tell me about a time when you had to meet scheduled deadlines and your work was being continually disrupted? What was the most difficult challenge? How did you overcome it?
When an employer asks this of you, it’s usually because they’ve seen it in other people, or they come across a variety of deadlines in the job and they need someone that can handle it. That makes this a very crucial question to answer correctly. “Correct,” in this case, means that you mention some or all of the following skills that are used to control chaos:
These are how you beat chaos, and so these are what you need to share in your answer. If you’re asked this question, the answer is really important, which means that if you don’t have a good answer, you might want to give an example of what you would do if you were faced with that situation. A REAL answer is much better (indeed, if you have a real answer, don’t be shy), but you do need to offer something that gives confidence to the interviewer.
“Well I was in charge of coding for SoftwareProgram as well as customer IT support. I recall that for a while, as I was working on the new product release, I would get interrupted with specific customer queries that needed coding or explanation. It was starting to affect the amount of time I had left to finish the software on time, and at one point I was concerned I would not meet the deadline.
To overcome this, the first thing I did was work with customer support and IT to let them know about the delays, and request help for the easier questions that I didn’t need to answer. Then I spoke with my supervisor. I requested longer work days until product launch. After the office closed I stayed on site to complete more of the software programming uninterrupted.
I hit the deadline with no problem, and took a bit of time off after the launch for those extra hours that I had worked. It was well worth it and the product launch was successful.”
You adapted to change, you were organized, and more. You had a solution. You didn’t panic. This shows good change management skills. You are showing that you’re someone that has handled problems before, and you have dominated them in an effective way. This will give the interviewer the confidence they need.
See Also Related Post: How Change Management Can Reduce Workplace Frustration
See Also Related Post: How Do You Handle Change